Customer service is undergoing a notable change right now. The days are long gone when customers had to wait on hold while agitated by the elevator's continuous music playing. Right now, 85 percent of companies have front-line support agents using AI bots. These intelligent systems n
Customer service is undergoing a notable change right now. The days are long gone when customers had to wait on hold while agitated by the elevator's continuous music playing. Right now, 85 percent of companies have front-line support agents using AI bots. These intelligent systems n
Customer service is undergoing a notable change right now. The days are long gone when customers had to wait on hold while agitated by the elevator's continuous music playing. Right now, 85 percent of companies have front-line support agents using AI bots. These intelligent systems n
Introduction to Agentforce 2024
Greetings from the consumer interaction of the future! Artificial intelligence (AI) chat technologies are becoming more and more popular as companies aim for increased productivity and better user experiences. Salesforce's ground
Introduction to ChatGPT and AI Bots
Thanks primarily to developments in artificial intelligence, the technological landscape is altering drastically as 2024 draws near. Among these developments, ChatGPT is among the most remarkable ones. This AI bot is rethinking h